3 Airbnb Management Mistakes and How to Fix Them

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Having unprofessional listing photos

While the iPhone takes really great selfies and pictures with your friends and family, it’s really not the best option for your vacation rental listing. If you don’t have a DSLR and external flash, you should seriously consider hiring a professional. Depending on your market, real estate photographers can be found as affordable as $100 for a shoot. Airbnb even offers free photography on select listings. According to them, professional photos can help increase your earnings by 40%.

Not asking guests for reviews

According to TripAdvisor, 72% of people surveyed said they would not book a vacation rental if it had no reviews. This statistic alone clearly shows the importance of reviews, which is why it’s mind-boggling that some vacation rental managers do not ask guests for a review. This could be done in an automated email or text after their stay. Almost all property management software includes this feature. If one extra review can get you to rank above your competition or win an extra booking, why not go for it?

Lack of communication

Communicating clearly can help Airbnb managers avoid 90% of headaches. Setting expectations with both property owners and guests upfront will aid your success. Lack of communication can lead to avoidable issues like problems with check-in or missed earnings expectations with property owners. Something you can instantly do to improve your communication skills is pick up the phone and have a conversation rather than relying strictly on email and text conversations.

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